21 days average time-to-fill for IT roles — against a 44-day industry median94% of clients renew · 93% of placements still in seat at 12 months Delivery floors live in India, Poland and the UK
The IT talent partner enterprises trust to deliver in 21 days.
SourceMate places vetted engineers, DevOps, data and QA specialists with global enterprises — and runs the support, finance and healthcare teams behind them. You approve every hire. We carry the risk if it doesn't work out.
AWSCloud infrastructure & DevOpsMicrosoft AzureEnterprise cloud & identityGreenhouseApplicant tracking for RPOSalesforceService Cloud support desksWorkdayHRIS & payroll integrationServiceNowTicketing & workflowSnowflakeKPO data warehousingQuickBooksAccounting & bookkeepingEpicHealthcare RCM & billingathenahealthClaims & patient ARSAPEnterprise finance systemsZendeskOmnichannel customer support
0+
Professionals placed since 2014
Around 62% in IT and engineering roles
0d
Average time to fill an IT role
Against a 44-day published industry median
0%
Of clients renew their contract
Measured across engagements past year two
0
Delivery centres worldwide
India, Poland and the UK
Our core practice
IT staffing, done the way you would do it yourself — if you had the time.
Sixty-two percent of everyone we place is in a technical role. Our recruiters log into your ATS, use your scorecards and join your hiring-manager syncs. You interview and approve every person. Nobody is substituted onto your team without your sign-off.
Software engineering
Backend — Java, Python, Go, .NET
Frontend — React, Angular, Vue
Mobile — iOS, Android, Flutter
Full-stack and platform
Cloud & DevOps
AWS, Azure and GCP engineers
Kubernetes and Terraform
SRE and platform reliability
CI/CD and release engineering
Data & AI
Data engineers and analysts
Snowflake, Databricks, dbt
ML engineers and MLOps
BI developers
Enterprise & QA
SAP, Salesforce, ServiceNow
QA automation and SDET
Cybersecurity and IAM
Business and systems analysts
Days to fill, by role
Last 12 months
Averages across completed IT requisitions. Specialist and architect-level searches take longer, and we say so upfront.
QA automation14d
Frontend16d
Backend19d
Data engineer22d
DevOps / SRE24d
Cloud architect28d
Published industry median sits at 44 days for non-executive roles
What happens after you send us a role
Five steps, and you are involved in three of them.
1
Intake call, not a job-spec email
Forty-five minutes with the hiring manager to pin down what "good" looks like, what is genuinely non-negotiable, and what the market will actually pay.
Day 1
2
Sourcing and structured screening
Manual sourcing, then the same scored questions for every candidate so your comparisons are real.
Days 2–7
3
Practical exercise, marked by a practitioner
A realistic, scoped task reviewed by someone who does that job daily. This is the stage that predicts performance.
Days 6–10
4
Your shortlist, with evidence attached
Three to five candidates, each with their assessment, screen notes and verified checks. You interview and decide.
Days 8–14
5
Offer, onboarding and 90-day cover
We handle negotiation, keep the candidate warm to day one, and replace at our cost if it does not work out inside 90 days.
The teams that keep the rest of the business running.
IT is our core, but most clients eventually hand us a second function. Each practice has its own leadership and its own hiring bar, and you can add one without renegotiating anything.
BPO & customer support
Agents trained on your product for two to four weeks and certified on graded mock contacts before they touch a live queue.
Most conversations start with one painful vacancy and end up somewhere more useful. Tell us what is straining and we will tell you honestly whether offshoring is the right answer.
Three charts we would be happy to defend in a QBR. Ask us for the underlying data during a call and we will send it.
How selective the screen is
Per 1,000 applications to a typical mid-level IT requisition set
Applications received
1,000
Profile screen passed
310
Structured phone screen
148
Practical exercise passed
76
Shortlisted to client
38
Offered and joined
12
Roughly 83 applications per hire. The practical exercise costs about four extra days and cuts 90-day attrition from 13% to under 6%.
Where our people work
Share of the 1,400+ professionals placed, by practice
IT & engineering 62%
BPO & support 15%
Accounting & tax 10%
Healthcare RCM 8%
KPO & analytics 5%
IT is not a side line for us — it is nearly two thirds of everything we do.
Placements per quarter
Rolling eight quarters, all practices
From 96 placements a quarter to 178, without loosening the screen — 90-day attrition fell over the same period.
How we work
Offshore teams rarely fail at the contract. They fail in transition.
Knowledge does not move, nobody notices for six weeks, and by then trust is gone. Here is the sequence we run instead — and the one step most providers skip.
1. Discovery, honestly done
We map volumes, exceptions and the undocumented steps that live in one person's head. About one in six discoveries ends with us recommending a smaller scope than the client asked for.
1–2 weeks
2. Design and commercials
Pod shape, shift pattern, SLAs and governance agreed before signature. Pricing is built up from role cost and we show you the build-up, so renewal is arithmetic rather than a negotiation.
1–2 weeks
3. Security, in parallel
Access, VDI, DPAs and your security questionnaire run alongside recruitment so they never hold up go-live. Our infosec lead answers your questionnaire directly.
2–3 weeks
4. Knowledge transfer in three passes — the step that matters
Shadow, reverse-shadow, independent. The middle pass is the one most providers skip: our team does the work while your people watch and correct in real time. Everything learned goes into a runbook that belongs to you, and we test it by having someone outside the transition follow it cold.
Living runbook, owned by you
Recorded walkthroughs
Exception playbook
Go-live readiness sign-off
4–8 weeks
5. Steady state
Written shift handovers every day, a monthly service review with the misses included, and a live dashboard you can open whenever you like. We do not curate the view before you see it.
Ongoing
Engagement models
Three ways to buy the same quality.
These are not tiers. They allocate control, risk and cost differently — and the right one depends on how much management attention you have to spend.
Most popular for IT
Staff augmentation
Named people join your team, attend your stand-ups and report to your managers.
Time to start2–4 weeks
Minimum1 person
PricingPer person / month
Who directsYou do
No placement fee
You interview and approve everyone
Free replacement inside 90 days
Scale down on 30 days' notice
Best whenYou know the work and who should direct it. You are short on hands, not management.
What people say when the contract comes up for renewal.
Placeholder quotes, written to show the tone and the level of detail worth aiming for. Replace them once your clients approve the wording — and keep the specifics, because vague praise persuades nobody.
"
We had been burned once already, so we started with four engineers and a three-month exit clause because I fully expected to use it. Two years on they run our entire platform team. What changed my mind was the daily handover note — every morning I knew exactly where things stood without having to ask.
RDRohit DeshmukhVP Engineering · Meridian Health Systems, Chicago
ENGAGEMENT AT A GLANCE
Started with4 engineers
Team today19 people
Avg time to fill23 days
Engineering cost−38%
Relationship2 yr 4 mo
★★★★★
Our hiring had stalled at about six engineers a quarter and we could not work out why. Their recruiting lead spent the first two weeks telling us our job descriptions were the problem, rewrote them with our managers, and we closed nine of eleven open roles the following quarter. I have never had an agency push back on our side of the process before.
AKAnanya KrishnanHead of Talent Acquisition · Brightlane Software, London
★★★★★
We run a billing company, so we are fussy about coders in a way most clients are not. SourceMate let us set the audit sample ourselves and sit in on the quarterly re-testing. Denials came down from 9.2% to 4.6% over about eight months, and when something does get rejected we hear why before we ask.
MBMeera BalasubramanianDirector of Revenue Cycle · Ardenwell Billing, Dallas
★★★★★
The BOT transfer happened on the date written in the contract at the price written in the contract, which after twenty years of outsourcing I did not entirely believe would happen. Thirty-four people, the lease and the entity came across in one quarter, and two of their managers took permanent roles with us.
SWSarah WhitcombeChief Operating Officer · Carrow Logistics, Manchester
Global delivery
Four centres, picked for time-zone overlap — not the lowest hourly rate.
Nearshore where you want live collaboration, offshore where you want depth and cost. Every centre runs the same hiring bar.
IN
Ahmedabad, India
Headquarters — finance, tax, RCM, KPO
UTC +5:30Since 2014
IN
Bengaluru, India
Engineering, cloud, QA and data
UTC +5:30Since 2018
US
Sheridan, Wyoming
Registered office — SourceMate Global Services Inc.
UTC −7Corporate registration
PL
Kraków, Poland
Nearshore EMEA and multilingual desks
UTC +1Since 2021
UK
London, United Kingdom
Client partnership and UK contracting
UTC +0Since 2020
Headquarters
Ahmedabad, India
Finance, tax, RCM and KPO — since 2014
Delivery centre
Bengaluru, India
Engineering, cloud, QA and data — since 2018
Registered office
Sheridan, Wyoming
30 N Gould St, Suite 46951, Sheridan, WY 82801
Nearshore desk
Kraków, Poland
Nearshore EMEA and multilingual desks — since 2021
Client partnership
London, United Kingdom
Client partnership and UK contracting — since 2020
Security & compliance
Built so your security review closes in weeks, not quarters.
Most offshore deals stall in procurement rather than in negotiation. Our evidence pack goes out under NDA on day one — not after a signature.
Segregated floors
Badge-controlled seating, CCTV retention, no personal devices and clean-desk enforcement. Access logs available on request.
Locked-down endpoints
Encrypted, fully managed devices with USB and print controls, DLP, EDR and VDI where your data classification requires it.
Access lifecycle
Least-privilege provisioning, quarterly recertification, and revocation inside four hours of an exit being confirmed.
Evidence on request
SOC 2 Type II report, ISO 27001 certificate and scope, latest penetration test summary, plus BCP and DR documentation.
SOC 2 Type II ISO 27001:2022 ISO 9001:2015 HIPAA & HITECH GDPR / UK DPA 2018
Common questions
The things people ask on the first call.
How quickly can you actually start?
For staff augmentation, first shortlists land within two weeks of the intake call and most IT roles close in around 21 days. Managed services take four to eight weeks because the transition has to be done properly. A full BOT centre takes ten to fourteen weeks to the first cohort. If someone promises you a team next week, ask what they are skipping.
What happens if a hire does not work out?
Inside the first 90 days we replace them at our cost — it is a clause in the contract, not a goodwill gesture. After that, replacements run through the normal process, and we will tell you honestly whether the problem was the hire, the brief or the onboarding.
Do we get to interview candidates ourselves?
Yes, on every model except managed services, where you approve the leads and we hire to an agreed profile. Nobody is ever substituted onto your team without your written sign-off.
How much does it actually save?
Typically 35 to 50 percent against fully loaded onshore cost, depending on role and location. We build pricing up from role cost and show you the build-up, and indexation is agreed in the MSA so renewal is arithmetic rather than a surprise. Be sceptical of anyone quoting 70 percent — that number usually assumes a quality level nobody would accept.
Is our data safe offshore?
We are SOC 2 Type II and ISO 27001 certified, work on segregated badge-controlled floors, and can run your scope entirely on VDI with no local data retention. Processing location is contracted rather than assumed, and our infosec lead answers your questionnaire directly instead of sending you a brochure.
Can we start small?
Please do. Most of our long-running engagements began with two or three people and a short exit clause. Starting small is the sensible way to test whether a partner is what they claim to be, and we would rather earn the scale-up.
Get started
Tell us what is straining. We will tell you honestly whether we can fix it.
A discovery call is thirty minutes with a practice lead — not a salesperson working from a deck. If offshoring is the wrong answer for your situation, you will hear that on the call rather than in month nine.
Reply within one business dayRouted by practice, not into a shared inbox.
info@sourcemateinc.comPlaceholder address — point this at your live routing.
+1 347-960-0697Direct line to the practice desk.
Security pack under NDASOC 2, ISO certificate and pen-test summary, on request.
